Privacy Notice

Bigton Collective needs to gather and use certain information about individuals. These can include group participants, parents, organisations, volunteers, employees, business contacts and other people the organisation has a relationship with or may need to contact.

We are committed to preserving the privacy and security of your personal information.


This Privacy Notice outlines important information on the following:
• your rights and obligations
• how we collect and use your personal information
• with whom we share your personal information
• what we do to keep it secure 

All personal data is collected and stored in accordance with the General Data Protection Regulation (GDPR) 2018. 

This privacy policy sets out how Bigton Collective uses and protects any information that you give us, ensuring that your privacy is protected in accordance with data protection law.

WHAT WE COLLECT

We may collect the following information:

  • Name

  • Contact information including email address

  • Demographic information such as postcode, preferences and interests

  • Other information relevant to our services or customer surveys

For groups, events and therapeutic services, additional information may be required where appropriate with your consent.

WHAT WE DO WITH THE INFORMATION WE COLLECT

We require this information to understand your needs and provide you with the service you require, and in particular for the following reasons:

  • Internal record keeping

  • Management of our services

  • We may use the information to improve our services

  • We may periodically send information which we think you may find interesting using the contact information which you have provided

  • From time to time, we may also use your information to contact you for research purposes

  • We may use the information to customise our website according to your interests

  • We may use it to publicise our services

Only in the rare incident that we need to share information due to legal requirements, e.g. child protection and safeguarding, will we share your data. We will always aim to gain consent to do this, though we reserve the right to act without consent where we judge there to be a risk of harm or breach of law in us not doing so. 

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

We will retain your personal data for as long as we need it in order to fulfil our purposes set out in this Privacy Policy or in order to comply with the law.

WEBSITE - HOW WE USE COOKIES

Cookies help us provide a better website by enabling us to monitor which pages you find most useful. A cookie does not gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 01595 422275 or email: info@bigtoncollective.org or in writing to Bigton Collective, Hymhus, Bigton, Shetland, ZE2 9JA

If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email as soon as possible at the above address. We will promptly correct any information found to be incorrect.

REQUESTING ACCESS TO YOUR PERSONAL DATA

You have a right to request access to the personal data that we hold about you. If you would like to request a copy of your personal data, or if you have a question in relation to your personal data please contact us.

Telephone: 01595 422275 or email: info@bigtoncollective.org or in writing to Bigton Collective, Hymhus, Bigton, Shetland, ZE2 9JA